Delete Account - Remote Check-in App

⚠️ Important: Account deletion is permanent and cannot be undone. Your profile and sign-in credentials are removed immediately. Some workplace records are retained — see What Is Not Deleted below.

How to Delete Your Account

You can delete your account directly from the app:

Open the Remote Check-in app on your device
Go to the Settings tab (bottom navigation)
Scroll down to the Account section
Tap on "Delete my account"
Read the warning carefully
Type your email address to confirm
Tap the deletion button to permanently delete your account

What Data Will Be Deleted

When you delete your account, the following is permanently removed straight away:

Personal Information: Your name, email address, staff number and profile data
Authentication: Your login credentials — you will be signed out and will no longer be able to sign in

What Is Not Deleted

Please read this before deleting your account. Some data is retained after deletion so that workplace attendance records stay intact for the organisations you belonged to:

Check-in and check-out records, including their timestamps and the GPS coordinates captured at the time
Organisation memberships, and any organisation you created
Sign-in history, including a record that your account was deleted

These records remain associated with the account identifier and email address they were created under. Deleting your account does not remove them.

Data Stored On Your Device

Deleting your account signs you out, but cached data already stored on your device — such as previously viewed activity and profile information — is not cleared automatically. To remove it, uninstall the app or clear its storage in your device settings.

Requesting Full Deletion

If you want your check-in history and organisation records erased as well, contact us using the details below and we will remove them manually. Please write from the email address associated with the account.

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